WooCommerce Integration

Connecting your WooCommerce WordPress store to Chatzora equips your AI assistant with real-time access to customer order statuses, inventory records, and discount coupon validity.

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🚀 Key Benefits for WordPress Sellers

• Instant Order Checking: Free your support staff by allowing customers to track WooCommerce orders inside the chat bubble instantly.
• Dynamic Coupon Validation: Let users verify discount codes (e.g. "is SUMMERSALE still active?") dynamically, reducing checkout abandonment rates.
• Automated Product Catalog Search: The bot queries your public products endpoint to suggest items, confirm colors/variants, and share pricing.

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🛠️ Step-by-Step Configuration Guide

Step 1: Generate WooCommerce REST API Keys

1. Log in to your WordPress admin panel.
2. Navigate to WooCommerce > Settings > Advanced.
3. Click the REST API tab and click Add key.
4. Configure key settings:
   • Description: e.g., Chatzora AI connection
   • User: Select an administrator account.
   • Permissions: Change permissions to Read (read-only access is sufficient).
5. Click Generate API Key.
6. Copy both the Consumer Key (ck_...) and the Consumer Secret (cs_...).

Step 2: Configure Chatzora Dashboard Settings

1. Go to your Chatzora Dashboard, select your bot, and open the Integrations page.
2. Scroll to the WooCommerce card, and click Connect Platform.
3. Fill in the fields:
   • Store URL: The base URL of your WordPress site (e.g. https://yourdomain.com).
   • Consumer Key: Paste the generated WooCommerce consumer key.
   • Consumer Secret: Paste the generated WooCommerce consumer secret.
4. Click Save WooCommerce Config.

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💬 Core AI Capabilities

When active, the AI chatbot is automatically equipped with the following tool skills:

• checkOrderStatus(orderId, email): Performs queries on the WooCommerce API to fetch fulfillment progress, payment details, and shipping records.
• searchWooCommerceProducts(query): Queries products matching the title or category, returning price levels, stock flags, and listing URLs.
• verifyWooCommerceCoupon(code): Validates if a promo code is active, checking discount amounts, minimum order terms, and expiration dates.