Delete your Chatzora account

Use this page for the Chatzora website and Android app. Deletion removes your account and all workspaces you own, including agents, uploaded knowledge, embeddings, messages, leads, stored integration credentials and push notification tokens. It also cancels renewable Chatzora subscriptions before deleting the account.

Confirmed requests are processed immediately when our services are available. If a subscription cancellation or deletion fails, we report the failure and you can retry. Merely opening an email link does not delete anything.

Request an email confirmation link

You do not need the app installed or an active login. We verify ownership of your account by emailing a confirmation link.

Records outside your account

Payment providers may retain invoices and transaction records for legal, tax or fraud obligations. Infrastructure backups expire under the providers' retention schedules. Information you exported or sent to connected external services is controlled separately by those services. See our Privacy Policy for details.

Delete selected data and keep your account

To request deletion of selected records without closing your account, use our contact form and select “Privacy / data request”. Include your account email and identify the workspace and records you want removed. We verify ownership before processing the request. Do not send passwords or API keys. If your information belongs to a conversation with another business, identify that business so the request can be directed to the responsible workspace owner.

Need help or cannot access your email?

Use our contact form and select “Account deletion” as the subject. We will need to verify ownership before deleting an account. Do not send passwords or API keys.