Integrations
Stripe Billing Integration
Learn how to connect your Stripe account to enable live subscription status lookups, invoice due checks, and billing history inquiries.
Stripe Billing Integration
By connecting Stripe with Chatzora, your AI chatbot can securely resolve customer billing and subscription status questions, freeing your support reps from manual account lookups.
🚀 Key Benefits of Stripe Sync
- Automate Billing Inquiries: Let users check subscription tiers, renewal dates, and unpaid invoice balances directly in chat.
- Safe, Read-Only Operations: Chatzora utilizes restricted, read-only permissions to query account parameters. It cannot initiate charges or alter subscription statuses.
- Email Verification Safeguard: Before retrieving details, the AI requests and verifies the customer's registered billing email to protect account privacy.
🛠️ Step-by-Step Configuration Guide
Step 1: Create a Restricted Stripe API Key
To ensure maximum security, configure a restricted key rather than using your master Stripe secret key:
- Log in to your Stripe Dashboard.
- Navigate to Developers > API Keys and click Create restricted key.
- Set the following permissions:
- Customers:
Read(Allows finding account profiles by email) - Subscriptions:
Read(Allows checking active plans and renewal intervals) - Invoices:
Read(Allows checking unpaid invoice balances and dates)
- Customers:
- Click Create key and copy the generated key (starts with
rk_live_...orrk_test_...).
Step 2: Configure Chatzora Dashboard Settings
- Go to your Chatzora Dashboard, select your bot, and open the Integrations page.
- Scroll to the Stripe Billing card, and click Connect Platform.
- Paste the Restricted Stripe API Key in the input field.
- Click Save Stripe Credentials.
💬 Core AI Capabilities
When active, the AI chatbot is automatically equipped with the following tool skills:
getCustomerBilling(email): Safely queries Stripe to return active plans, next invoice dates, payment terms, currency, and invoice balance records.