Widget Customization

Make your agent look like a natural extension of your company. Chatzora provides a complete visual customizer to adjust colors, text, greetings, and interactive features.

Styling & Theme Settings

Go to Agent Settings -> Appearance:

• Brand Theme Color: Choose a primary color matching your brand palette (e.g. Hex #10b981 for Emerald). This controls widget headers, user speech bubbles, and buttons.
• Launcher Icon: Upload your custom logo or choose a preset icon.
• Agent Avatar: Upload a profile picture for the AI agent (e.g., your company mascot or support rep photo).
• Positioning: Toggle whether the launcher floats on the bottom-right or bottom-left of the browser window.

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Suggested Questions (Prompt Starters)

You can add up to 4 suggested questions that appear above the input box when the chat first opens. These help visitors understand what the agent can do and let them start a conversation in a single click.

1. Go to Widget Settings -> Suggested Questions.
2. Enter up to 4 questions (e.g., "What are your plans?", "Can I upload Word files?").
3. Click Save Changes. The widget will render these questions dynamically as clickable bubbles.

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Calendar Booking Integrations

Collect scheduling leads directly inside the chat flow by connecting your calendars:

• Supported Providers: Cal.com and Calendly.
• Setup: Paste your booking link (e.g., https://cal.com/username/meeting) under Agent Settings -> Integrations -> Calendar Booking.
• Result: If a visitor asks to schedule a demo, book a call, or meet, the agent will automatically embed your interactive calendar widget inline inside the chat window.
• Dynamic Slot Availability: For Cal.com, the AI agent can query the Cal.com API to retrieve available booking slots for specific dates or ranges dynamically before displaying availability to the user.

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Lead Capture Form

Toggle user contact collections to capture leads:

• Enable Lead Form: Choose whether the lead capture form appears before the conversation starts, or only when the agent requests email details.
• Capture Fields: Gather names, emails, phone numbers, and company names.
• Exporting Leads: Captured details are saved in your dashboard under Captured Leads and can be exported as a .csv file or synced with external CRMs via webhook intents.